Privacy Policy

Privacy Policy for The Rochester

Effective Date: 1.28.2025


At The Rochester, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you opt into our services, including text messaging, and informs you of your rights regarding your personal information.


1. Data Collection

We may collect the following personal information:

  • Contact Information: Name, phone number, email address.
  • Preferences: Communication preferences and other details you provide to us.
  • Usage Data: Information related to interactions with our communications, such as message delivery and response rates.


2. Data Usage

We use the information collected for the following purposes:

  • To send updates, promotions, and information about events or services at The Rochester.
  • To respond to inquiries or provide customer support.
  • To improve and personalize your experience with our services.


3. Data Protection

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.


4. User Rights

You have the right to:

  • Access the personal information we have about you.
  • Request corrections to your personal data if it is inaccurate or incomplete.
  • Request deletion of your personal data, subject to legal obligations.
  • Object to or restrict certain uses of your personal information.
  • Obtain a copy of your personal data in a commonly used electronic format.

To exercise these rights, please contact us using the information provided below.


5. Opt-In and Opt-Out

By opting into text messaging services, you consent to receive text messages from The Rochester.

  • Opt-In: You can opt into receiving text messages by check marking the opt-in box in our contact us form.
  • Opt-Out: You can opt out at any time by replying "STOP" to any text message or by contacting us directly.


6. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@eventsatrochester.com
  • Phone: 614.495.9044
  • Mail: 2503 Cleveland Avenue, Columbus, Ohio 43211


7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be effective immediately upon posting to our website or other communication methods. We will notify you of significant updates.


8. Accessibility

This Privacy Policy is available on our website and upon request in alternative formats to accommodate accessibility needs.


Thank you for trusting The Rochester with your information. We are committed to ensuring a secure and enjoyable experience for all our customers.

Terms & CONDITONS

Terms and Conditions for The Rochester
Effective Date: 1.28.2025


1. Introduction

Welcome to The Rochester. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.


2. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from The Rochester at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.


3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Customers and Guests: Updates regarding your reservations, event details, promotions, or other relevant information.


4. Standard Messaging Disclosures

  • Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.
  • You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
  • For assistance, text "HELP" or contact us at:
  • Email: info@therochester.com
  • Phone: 614-495-9044

You can also review our Privacy Policy for further information.


Message frequency may vary.


5. Privacy

We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.


6. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.


7. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:


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